VARASTOSSA

TERMS AND CONDITIONS

These terms and conditions apply when you, as a consumer, place an order via SHALMIAK.shop.

All prices on our website are listed in euros (€) and include applicable VAT, which is calculated based on your location and our VAT obligations. We accept payments via MobilePay, PayPal, and Klarna (Klarna can be used in countries that use euro as currency). SHALMIAK.shop reserves the right to change prices at any time. The price at the time of order placement is the applicable price for the purchase.

Shipping costs are €12 per order for fabrics, while shipping for most other products is free. Our products are shipped directly from the producers to you to minimize unnecessary freight. Our products are shipped from Croatia, Latvia, Spain or other EU countries.

SHALMIAK.shop currently delivers to the following EU countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

All items are produced after the order has been placed, and the production time is approximately 1–2 weeks. Please note that delivery times are estimates and may be affected by factors beyond our control.

The customer has the right to withdraw from their purchase within 14 days of receiving the product, in accordance with applicable distance selling regulations. To exercise the right of withdrawal, the customer must contact SHALMIAK.shop before returning the product. The item must be returned in its original condition, and the customer is responsible for the return shipping costs. The return shipping address is in Finland.

We sincerely hope that you are 100% satisfied with your order, but if anything goes wrong, please let us know.

SHALMIAK.shop reserves the right to modify these terms and conditions at any time. Any changes will be published on our website and will take effect immediately upon publication. Customers are encouraged to review these terms regularly to stay informed about updates.

If you have any further questions regarding our terms and conditions, please don't hesitate to contact us.

CONSUMER PROTECTION

If a dispute regarding a sales contract cannot be resolved through negotiations between the parties, the consumer may submit the matter to the Consumer Disputes Board (www.kuluttajariita.fi) for resolution. Before bringing the matter to the Consumer Disputes Board, the consumer must first contact Consumer Advisory Services (www.kuluttajaneuvonta.fi)